Having problems with HTC Sync and Win 7?

 

In order to get HTC Eris to speak with Windows 7 computer:

  1. Download sync tool from HTC, namely HTC Sync 2.0.33 from HTC. (Google is your friend)
  2. Install HTC Sync.

  3. Make sure to find the HTC drivers for either 32-bit or 64-bit, depending on your OS (operating system). I use 64-bit, but I was able to find both of them. (Linked on 32-bit and 64-bit: so you don’t have to look to far =), thanks to the Asylum, btw. =)

  4. Extract the driver into a folder. For example, %SystemDrive%:\Program Files (x86)\HTC\HTC Driver\Driver Files\Vista_x64 (for the Windows 7 64-bit) or %SystemDrive%:\Program Files (x86)\HTC\HTC Driver\Driver Files\Vista_x86 (for the Windows 7 32-bit) accordingly.  Keep in mind that if you don’t have this folder, you can go ahead and make it, I know I had to.

  5. Go to Device Manager 

    4) You should be able to see the ADB with a yellow sign next to it; that means its missing a driver, that’s where you go ahead and right click on it and select “Properties”, after that, go ahead and select the “Driver” tab once there you should be able to select “Update Driver” and find the path of the driver that you downloaded from the HTC site or where ever you found it. Click “OK” and BOOM.  That’s when you can go ahead and run HTC Sync if its not running already and test it out.

  6. The HTC phone should now be displayed as “My HTC”, and will be able to sync with Windows 7 and you should be able to sync to your computer. =)

Good luck, and keep in mind, if this doesn’t work, look around the net, or go back and retrace your steps, its possible. If I can do it, you can too.

 

P.S. The only reason I needed to do this is to upgrade the OS on the phone, its a 77MB update and if I had not figured this out, I would have lost my contacts, so yeah, this was an important step in upgrading the phone…

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